Rate-limited edits

Understand Shopify API rate limits and how to complete large jobs reliably.

Symptom

• Job slows down or shows rate limit warnings; progress continues in bursts.

Likely causes

• Shopify’s API throttling on high-volume write operations.

Steps to fix

1. Let the job continue — the app automatically retries within the allowed limits.
2. For very large jobs, split into batches:
   • Narrow filters (e.g., by vendor/type)
   • Run multiple smaller jobs sequentially
3. Avoid running multiple large write jobs at the same time.

Prevention

• Preview and estimate scope; keep jobs to manageable sizes.
• Schedule large edits during lower-traffic periods.

What to send support

• Shop domain, job ID, and approximate number of products/variants affected.

Next steps

• Let the job continue; monitor Job history & rollback for progress updates.
• Rebuild the job into smaller batches using the Filters & search guide (e.g., split by vendor or collection).
• Schedule large jobs during lower-traffic times or after upgrading (see Billing & usage limits).
• Need more help? Follow the Support & contact checklist so your message includes the shop URL, job ID, filters, and screenshots.

Was this helpful?

Need more help? Visit the Support & contact checklist for what to include (shop URL, job ID, screenshots, CSV snippet), then email support@xyppy.com or open an issue at GitHub Issues.