Skip to content

In-app help & microcopy audit

Internal checklist for surfacing the refreshed docs directly in the product. Use it to file follow-up issues or implement inline help/tooltips.

Audit checklist

Filters (FilterCard, FlatFilterBuilder, FriendlyFilterBuilder)

  • [ ] Add inline hint linking to the Filters & search guide from any screen that shows the filter builder.
  • [ ] Surface scope reminder (“Editing products” vs “Editing variants”) near the match toggle.
  • [ ] Add contextual tooltip for SKU/barcode filters that repeats the case-sensitivity note.
  • [ ] When a job preview returns zero rows, show helper text pointing to the filters guide troubleshooting section.

ActionEditor + VariantFilterAndSelection

  • [ ] Mention “One action per job” with a link to merchant/getting-started/first-edit.md#step-2--choose-what-to-edit.
  • [ ] Add banner text that references Job history & rollback after a job is queued.

PatternVariableField & PatternUsageTable

  • [ ] Provide inline link/button to the Pattern basics section.
  • [ ] Tooltip for Use pattern button clarifies how to open the variable picker and mentions sequential base.
  • [ ] PatternUsageTable empty state should mention “Preview shows before/after rows once you add a pattern.”

CSV flows

Billing / Usage

  • [ ] Usage page banner should summarize Free vs paid plans and link to Billing & usage limits.
  • [ ] When users hit the cap, the CTA explanation should reiterate that jobs in progress finish but new jobs wait until upgrade/reset.

Proposed microcopy

Area / componentMicrocopySource doc
Filter builder header“Need a refresher? See Filters & search guide → common recipes.”tasks/filters-reference.md
Match toggle tooltip“All = AND, Any = OR. Use NOT groups for exclusions.”tasks/filters-reference.md
SKU filter tooltip“SKU/barcode filters are case-sensitive. Copy exact values from Shopify.”faq/index.md#are-filters-case-sensitive
ActionEditor note“Each job runs one action. Preview before running; rollback is available for supported fields.”getting-started/first-edit.md, tasks/job-history-rollback.md
Preview banner“Preview shows sample rows. CSV import/export is coming soon.”tasks/csv-basics.md
Pattern mode tooltip“Use pattern → Insert variable to combine text with data like vendor, options, or sequential numbers.”patterns-variables-reference.md#pattern-basics
Job History empty state“Ran a job already? Job History stores before-values for a limited time based on your plan so you can roll back supported fields.”tasks/job-history-rollback.md
CSV import warning“Keep headers exact (tags_add, metafield:namespace.key) and save as UTF-8.”tasks/csv-basics.md#map-csv-columns-to-in-app-actions
Rate-limit notification“Large jobs run in batches to respect Shopify API limits. Split by vendor/type for faster completes.”troubleshooting/rate-limited.md
Usage cap banner“Your current plan reached its cap. Upgrade for more edits or wait for the next reset date.”tasks/billing-usage.md

Next steps

  1. Prioritize the highest-impact microcopy (filters + rollback + usage caps) for the next UI sprint.
  2. Track implementation issues per component so design/dev can reference the exact strings above.
  3. After shipping, verify the links point to the correct anchors and that tooltip text matches the docs verbatim.